Last updated: 12/12/2025
This Privacy Policy explains how ELITE Heating and Air Conditioning, Inc. (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website elitehvac.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you contact us for a quote or sign up for our services.
Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Geo-Location Information We may request access or permission to and track location-based information from your mobile device or browser, either continuously or while you are using our Site, to provide certain location-based services (such as verifying you are within our electrical service area). If you wish to change our access or permissions, you may do so in your device’s settings.
2. USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Generate a personal profile about you to make future visits to the Site more personalized.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
3. DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4. TRACKING TECHNOLOGIES AND COOKIES
Cookies and Web Beacons We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology.
Google Analytics and Google Ads We use Google Analytics to analyze traffic on our website. We also use Google Ads Remarketing services to advertise on third-party websites (including Google) to previous visitors to our Site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network.
Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the ELITE Heating and Air Conditioning, Inc. website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
- Opt-Out: You can set preferences for how Google advertises to you using the Google Ad Preferences page.
Website Accessibility ToolsWe utilize third-party accessibility tools (such as OneTap) to ensure our Site is accessible to all users. These tools may interact with your browser to provide necessary accessibility adjustments.
5. SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware that any data we have collected is from children under age 13, please contact us using the contact information provided below.
7. CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
ELITE Heating and Air Conditioning, Inc.
214 Cherry Ave, Voorhees Township, NJ 08043
(856) 489-8664
